FAQs

Yes, your Reward is covered by the standard manufacturer and/or supplier warranty. Details of your warranty will be included with your product.

Yes. Accommodation must be booked directly with the hotel before requesting an Air Miles hotel voucher.

Air Miles hotel vouchers are not confirmed hotel bookings. You will be asked to confirm if you have a reservation at the time of Redemption, either online or via the Customer Service Centre.

Yes you can, it is your Reward and your choice. 

Yes, you can. Your ‘open jaw’ Flight Reward price quoted will be based on the best available fare across all airlines for your chosen dates and times of your travel. 

Yes you can. Please note your quote will reflect these choices.

For Bahrain, published Flight Reward fares apply for economy seats. For Business and First class seats the Flight Reward fare will be calculated based on the best available fares across all airlines for your chosen dates and times of travel.

Unfortunately this option is not currently available. However, we are working on this and believe we will be able to offer this option to our Members in the near future.

Yes you can, it is your Reward and your choice.

For Bahrain, published Flight Reward fares apply for return flights only. For one way flights the Flight Reward fare will be calculated based on the best available fares across all airlines for your chosen dates and times of travel.

No. Travel dates for all flights must be confirmed at the time of booking.

Yes you can, it is your Reward and your choice.

For Bahrain, published Flight Reward fares apply for flights originating within Bahrain only. For flights originating outside Bahrain the Flight Reward fare will be calculated based on the best available fares across all airlines for your chosen dates and times of travel.