1. What is Air Miles?
Air Miles Middle East is the region’s most exciting loyalty programme and is run by Aimia, the World’s Leading Loyalty Management Company .
Since our launch in 2001, over a million members have enrolled from across the UAE, Qatar and Bahrain. And there’s very good reason for this, as our members enjoy collecting Air Miles on everyday shopping from a huge range of partners including HSBC, Spinneys, Sharaf DG, Damas, Chilli’s, African & Eastern and Booking.Com, plus many more!
Air Miles offers all of its members a wealth of rewards and unique offers and experiences. No opportunity is missed to help members get great value with our fully digital programme’s weekly exclusive offers.
Air Miles has a fully interactive website and mobile app, allowing our members to check their Air Miles balance any time, redeem online, access the many offers in-store, as well as choose from a wide range of travel and entertainment rewards, including: flights, hotels, and events.
The Air Miles Team believes in making business personal. We take the time to really get to know our customers, to understand what it is they value about our programme, how they purchase from our partners and us, and how they want to be recognised and communicated with.
That’s why we can create tailored, relevant, and personal interactions with each of our members, to help make them feel recognised and truly valued as an Air Miles member.
2. How to join the Air Miles programme
Joining the Air Miles programme is FREE and easy! Simply download the Air Miles mobile app and register your details to get your own virtual card which you can use to start collecting and then redeeming your Air Miles.
You can also visit airmilesme.com/join to register your details and become a part of the Air Miles programme.
3. How to collect Air Miles
Collect Air Miles by visiting over a wide variety of partner outlets including electronics, dining, groceries, jewellery, retail outlets and much more. Visit the Collect Air Miles section of our website to learn more.
4. How to spend Air Miles
Spend your hard earned Air Miles on a wide variety of rewards including flights, hotels, in-store or visit the Spend Air Miles section of our website or Mobile App to get e-Vouchers (internet) or m-Vouchers (Mobile App) which you can then use in-store with cash.
5. Need to speak to someone?
If you have any other questions, visit our FAQ section or chat with one of our customer service agents who will be able to assist you.